Details of Job
Payment Operations Specialist Wise(formerly Transferwise) Tampa, FL
Salary
$ 20 an hour
Type of work
Full time
Complete Job Description
Payment Specialist - North America
We are looking for new Payment Professionals to join our North American Payment Operations team at the Tampa office!
Wise has already pioneered new ways for people to transfer money across borders and finances. Our customers can also manage their hard-earned money on the world’s first platform to offer a real money bank. This role is a unique opportunity to join one of the fastest growing companies of FinTech - a global money-making team! - We work with product developers, customer support teams, major assets, banking partners and more in our North American border service team, helping millions of potential customers save money through Wise!
You will receive a competitive package including an initial salary of $ 20.00 per hour, Unlimited Shared Units (RSU) units at a profitable company, and many other benefits!
Your goal:
- Check the payment engine and resolve payment-related issues
- Together with your team build a strong ownership of operating systems
- Develop strong relationships with internal and external partners
- Drive good performance, while maintaining adequate control and testing and minimizing operational risks
- Help translate customer needs into programs and support them with analysis
- Call on our product development and performance processes to make them work better
- This passage will give you the opportunity to:
Make an Impact - It will help identify and implement hand-crafted processes that complicate the lives of our customers, while enhancing the efficiency of the entire organization, drive us to our Mission, because this is not just a task for us, we 're-change!
Challenge Yourself - You will work with teams facing major challenges. You get a chance to have common doubts and drive to make things happen instead of wondering why things happened. With that you can learn more about yourself and what you can do if you are given the right tools and advice - whatever the mission, we do it!
Motivate Teams - You will promote change with your ideas, knowledge, initiative, and customer understanding, which you will use to work with product development engineers and other working groups to help solve our customers' problems - because customers come first and do not compromise!
Work Worldwide - You will work closely with internal and external partners and help find ways to improve the lives of our customers. We are 2200+ geniuses with 70+ nationalities located in offices from Tampa to Tokyo, and we are like our product, working without restrictions - in all groups and areas. We also encourage everyone to bring themselves to work, because we have no interest in the sport, only good Karma!
A little about you:
She has excellent writing and speaking skills in English
You have at least a Bachelor's degree or 1-3 years of experience in the field of instant, financial or banking
You adapt to your work schedule and don't worry about helping our customers' whether it's a weekend or a public holiday
He has experience in payment processing and knowledge of ACH payment system
Technically, you're good at Excel and have some VBA skills, while being able to master a new program quickly
You look for accuracy, you are independent and you pay attention to every detail. You enjoy having your own job and leading projects when needed
He is a good communicator, straightforward, clear and honest. You can your communication style to He is able to persuade others and is not afraid to challenge something when needed
You put customers first and do not compromise on this
You enjoy being part of an inspiring group where ideas are shared and openness is valued, and you are comfortable and creative when giving or receiving feedback.
He is active and a great builder of relationships, with experience working collaboratively with external partners and product development teams, including product managers and engineers
Your curiosity is unlimited and this is your guiding light. You have the ability to understand when you do not know something and the humility of reading
We must have been legally authorized to work in the US, we cannot fund visas for this role
This is not a permanent position, this is a full-time position in Tampa, Florida
Some additional skills may be amazing:
- You know how to use data to prioritize value-added activities for customers and measure impact
- He has worked with product groups on active projects that drive efficiency and increase craftsmanship
- You have worked in a cross-border team - you know those challenges and how to overcome them
- Experience in payment usage and NACHA payment system information
- Any additional languages are useful and always welcome!
- Here are a few articles you can read to learn more about our culture and product;
‘We encourage smart people and we trust them’
What we do
How we work
Tampa Bay Times Workplace # # Midsized for 2019!
We are people without boundaries - without judgment or prejudice, too. We want to work with the best people, regardless of their background. So if you are interested in learning new things and wish to join our work, you will be in for a treat.
And because we believe that different groups make better products, we would especially like to hear from you if you come from well-represented people.
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