Details of Job
Salary
$ 20 an hour
Type of work
Full time
Complete Job Description
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military couples, people with disabilities, homosexuals, lesbians, men and women, men and women, men and women to apply. We are an equal opportunity employer and welcome everyone to our team. If you need suitable accommodation at any time during the application or interview process, please notify us by sending an email to ApplicantAccarib@t-mobile.com or by calling 1-844-873-9500.
In your app, please feel free to note which pronouns you use (Example - he / she, he / her, they / they / them, etc.).
Be an Expert. Define wireless.
Welcome to Un-carrier. T-Mobile is transforming wireless and we are now changing customer care for everyone. T-Mobile is doing something that other carriers cannot. We are bringing together a team of experts to give our customers a feeling unlike any other. We break all the rules and put customers first. No more communication with machines, no transfers. Customers have their team ready to resolve issues anytime and any way they want.
As an Associated Scholar, you will learn the ropes as you develop skills that can make you a full-time expert in a few months. It starts by listening to your clients' issues as an expert, picking up hidden clues and rhythms for clients and then helping to create a solution mix that will make them customers for life. They are YOUR customers and their experience depends on YOU!
Call Center, Customer Service, Call Center Representative, Sales, Major Health Care Benefits; Customer Service Representative, Now Hiring, Call Center, Customer Care, Account Care, Immediate Employment, Full-Time
- At least 18 years
- He is legally authorized to work in the United States
- High school diploma or GED
T-Mobile requires that all employees in this position be fully vaccinated against COVID-19 before starting work. The CDC defines “complete immunization” as two weeks after the second dose of Pfizer and Moderna, and two weeks after the same dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider applications for exemption from this requirement during the granting phase as a suitable accommodation for medical reasons or religious beliefs held in good faith where the accommodation will not cause unnecessary hardship to T-Mobile or pose a direct threat to the health and safety of others.
- You are a computer expert
- You know how to balance multiple tasks at once
- Tech savvy and has a love of mobile devices and / or technology
- Concerns about care and the ability to listen, solve a problem and come up with great solutions
- Sales that focus on the tendency to connect customers to their interests
- Ability to work as part of a team to achieve individual and team outcomes
- You have the flexibility to work on any changes, including overnight especially on weekends
- All right. He saw what we wanted and set out to challenge. Here's what we can offer you in exchange for your outstanding work:
- $ 20.00 per hour base payment and maximum bonus power for top players
- Benefits of full-time and full-time participants
- Medical, dental and vision benefits
- Alignment 401 (k)
- Employee Stock Grant, and a shopping plan that offers the opportunity to take stock of TMUS at a discount
- Freely paid payment systems
- Phone service discounts
- Refunds on education
- Great growth potential for your work
Fun, fast environment
This is more than a job. It is an opportunity to build a career and do something you can be proud of. Come on, what are you waiting for? Time to explore an opportunity that can be a lifelong career. So use it today!
We will trust you to:
Create happy customers - We are all about customer experience and having customer problems with tools, information and support that need to be resolved
Provide outstanding services for customers to stay longer - we bring our experience to life, knowledge and interest in outstanding service in everything we do. We make all communications personal and provide customer care solutions and build lifelong T-Mobile fans
We sell thoughtful products and services - we make sensible recommendations to our customers to help them get the most out of their Un-carrier information
Learn more - we stay current in all programs and products to enhance our skills and maintain expertise in our values and organizational requirements
Have fun with them - we don't take them too seriously. Switching to good wireless stuff is what we do, and we love to enjoy doing it
Support team efforts and create an inclusive environment
Equal Employment Opportunity
We take equal opportunity seriously - by choice.
T-Mobile USA, Inc. is an equal opportunity employer. All employment decisions will be made regardless of age, race, nationality, color, religion, belief, sex, sexual orientation, sexual orientation or expression, national origin, religious affiliation, marital status, nationality, age, physical or mental disability. , or any other state or feature protected by state, state, or local law. Discrimination, retaliation or harassment based on any of these factors are completely incompatible with the way we do business and will not be tolerated.
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