Details of Job
Salary
$ 14 - $ 16 per hour
Type of work
Full time
For a while
Rental number for this role
10+
Graduation
High School or equivalent (Required)
Customer service: 2 years (Required)
Complete Job Description
Home-Based Customer Service and Sales Representatives handle the incoming calls of the major home improvement market online and help customers find service professionals with their repair, maintenance, and improvement projects by assessing their needs, scheduling appointments, and referring pre-contracting home improvement contractors. Representatives use marketing and sales strategies to turn questions into submissions.
What to do
With constructive power, he represents Angi - the nation's largest home improvement market - and has helped homeowners find service professionals with their repair, maintenance and improvement projects.
Help customers by phone purchase home improvement services, answer inquiries about current or past sales requests, refer customers to service providers, and facilitate refunds.
Take ownership of customer issues and pursue problem solving while using sound judgment, focusing on reaching a decision that exceeds customer expectations.
Ways to Succeed
Effective Speaker - Making customer contact comes naturally. You are approachable and can adjust your style to suit a variety of situations and personalities.
Problem Solution - When faced with challenges, use your knowledge of tools, strategies, and strategies to meet customer expectations and meet weekly goals. Looking for other solutions and following the new course of action.
Good Expectations - With a positive attitude, it makes customers feel comfortable and can go up and down to meet.
Self-motivation - Achieving goals is a living thing. You are driven to exceed goals and yearn to contribute to the success of the team. Your motivation is your great strength and the source of your success.
You live our Prices - It helps. Creation. Flexible. The Willing Power.
Duties and Responsibilities Including
Use effective marketing and sales techniques abroad to enhance the customer experience and turn queries into solid submissions
Maintains and transmits in-depth information and benefits of client service offerings
Implements high quality customer service policies and guidelines
Accurately document customer communication
What we want
- High school diploma or equivalent
- 2+ years of customer experience
- The desire to meet and exceed sales goals and succeed in a work-based environment
- Respect, friendship, warmth and respect for the phone
- Confidence in asking questions and directing conversations to resolve customer requests
- Excellent verbal and written skills
- Ability to respond effectively to adaptation, acceptance and application of new learning to meet complex or complex challenges
- Technically savvy
- He currently resides in Arizona, Florida, Georgia, Illinois, Indiana, Maryland, Nevada, New Mexico, New Jersey, North Carolina, Ohio, Tennessee, Texas, Utah, Virginia, or Wisconsin
Preferred Degrees
- Six months of incoming sales experience with the most sales
- Previous experience in the case of a quick call
- Previous past experience
- Knowledge of basic housing services
Benefits
- 100% Remote / Work-from-Home
- Paid Time Closed
- Medical, Dental & Vision Insurance *
- Flexible Usage Accounts
- Health insurance, risk / critical illness insurance
- The Power of Growth
- Paid Training
- And more!!!
* Full-time group members
Who we are
At VIPdesk, we believe that product loyalty is built on all customer communication. Each experience is an opportunity to strengthen the customer’s love for the product. And no matter how advanced our technology may be, it will never replace the power of individual connections. That is why we have built a caring culture. That’s why our team is able to communicate with customers, people and people.
At VIPdesk, we believe in building a supportive environment where we listen to each other, where everyone feels free to share ideas, where we work together to achieve our goals and participate in celebrating our success. We believe that positive energy leads to team building, creativity, and above all, happiness.
VIPdesk Connect prides itself on being an equal opportunity employer, M / F / D / V.
Types of Work: Full-time, part-time
Pay: $ 14.00 - $ 16.00 per hour
Consideration of COVID-19:
This position is 100% away, working from home. All interviews and training will be done approximately.
Education:
High School or equivalent (Required)
Experience:
Customer service: 2 years (Required)
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